Maintenance Service

BTD offers high-performance service modules for eliminating disruptions to data communication and call systems.

Scope of Services

  • Service desk 365 days / 24 hours
  • Remote assistance and on-site service
  • Providing replacement parts
  • Updates and upgrades
  • Highly qualified service technicians
  • Comprehensive documentation of service processes
  • Comprehensive range of fixed or client-specific service modules
  • Process orientation in compliance with ITIL V3

Managed Services

BTD lets you outsource individual services right up to complete IT infrastructures. This gives you the chance to concentrate on your individual company goals and keep costs under control at all times.

Managed services offers smaller companies the chance to reduce their IT costs by outtasking/outsourcing, as individual tasks can be transferred from an internal IT support department.

Scope of Services

  • Outtasking – outsourcing individual services
  • Outsourcing – outsourcing complete IT infrastructures

Do you have any questions?

We are pleased to help you

Contact Form

+49 851 987915-0